Contact the Behavior Analyst Certification Board

Contact the Behavior Analyst Certification Board

If the FAQ or Standards leave you with questions, feel free to contact us with your questions or concerns. Please note that staff are strictly prohibited from commenting on actual or potential disciplinary matters. If you have a disciplinary related question or complaint, it must be submitted in writing. Thank you.

Please target your inquiry to the appropriate email address below

INQUIRIES ABOUT INITIAL APPLICATIONS TO SIT FOR THE EXAMINATION:

applications@bacb.com – All questions relating to initial applications for BCBA or BCaBA certification or questions relating to becoming certified by the BACB.

INQUIRIES ABOUT RETAKES OF THE EXAMINATION:

retakes@bacb.com – All questions relating to retake applications for BCBA or BCaBA certification.

INQUIRIES ABOUT RENEWAL AND RECERTIFICATION APPLICATIONS:

portal@bacb.com – If you have a questions regarding the use of or access to your online certification account, including any questions relating to BCBA or BCaBA renewal and recertification applications.

INQUIRIES ABOUT YOUR LISTING ON THE REGISTRY:

registry@bacb.com – If you have a question about your listing on the registry or wish to change your name or contact information.

INQUIRIES ABOUT MAINTAINING CERTIFICATION:

maintenance@bacb.com - Any questions related to maintaining BCBA or BCaBA certification status.

FLCBA@bacb.com - Any questions related to maintaining FL-CBA certification status.

INQUIRIES ABOUT APPROVED CONTINUING EDUCATION:

ACE@bacb.com – Any questions relating to becoming an Approved Continuing Education (ACE) Providers or maintaining ACE Provider status.

INQUIRES ABOUT APPROVED COURSE SEQUENCES:

ACS@bacb.com – If you are a university faculty member with questions related to obtaining or maintaining a BACB approved course sequence.

The BACB is confident that this new system of targeted emails for specific inquiries will allow us to better respond to you. We kindly ask that you allow a few days for your inquiry to be addressed. If you have not received a response in the next few days, please feel free to send a follow up email or contact us by phone during our phone hours.

PHONE
Customer Support staff are available to answer your questions at 850-765-0905, (Monday to Friday) during our phone call hours from 9:00 am to 4:00 pm Eastern time

FAX
Our Fax number is 904-212-1688

MAIL
Behavior Analyst Certification Board
2888 Remington Green Lane, Suite C
Tallahassee, FL 32308

The trademarks "Behavior Analyst Certification Board, Inc.," "BACB®," "Board Certified Behavior Analyst®," "BCBA®," "Board Certified Assistant Behavior Analyst™," and "BCaBA®" are owned by the Behavior Analyst Certification Board®. Unauthorized use or misrepresentation is strictly prohibited.