Portal Knowledge Base
I started and/or submitted my application prior to June 29, 2026, in the old account system. Where can I find information on my next steps in the application process?
| Application | Where It Is | Next Steps |
| RBT Certification, Retake, or Recertification Applications | ||
| I started an RBT certification, retake, or recertification application, but did not submit it before June 29, 2026. | This application was not transferred to the new system. | Start a new application. |
| I submitted an RBT certification, retake, or recertification application before June 29, 2026, but did not pay for it. | This application was not transferred to the new system. | Start a new application. |
| I submitted and paid for an RBT certification, retake, or recertification application before June 29, 2026, but it was not approved. | This application was transferred to the new system. | Review your determination email for next steps. |
| I had an approved RBT certification or retake application before June 29, 2026. | This application was transferred to the new system. | Review your exam authorization email for next steps. |
| I had an approved RBT recertification application before June 29, 2026. | This application was transferred to the new system. | Your recertification date has been updated in the Certification Summary on the main portal page. |
| RBT VIS or Return From VIS Applications | ||
| I submitted an RBT VIS or Return From VIS application before June 29, 2026, but did not pay for it. | There is no application in the Applications tab because this was a PDF application. | Click on My Account and select Invoices and Payments to make the payment for your VIS application. |
| I submitted and paid for an RBT VIS application or submitted a Return From VIS application before June 29, 2026, but it was not approved. | There is no application in the Applications tab because this was a PDF application. | Review your determination email for next steps. |
| I had an approved RBT VIS application or Return from VIS application before June 29, 2026. | There is no application in the Applications tab because this was a PDF application. | Your VIS dates are reflected in the Certification Summary on the main portal page. |
| BCaBA or BCBA Certification or Recertification Applications | ||
| I started a BCaBA or BCBA certification or recertification application, but did not submit it before June 29, 2026. | This application was not transferred to the new system. | Start a new application. |
| I submitted a BCaBA or BCBA certification or recertification application, but did not pay for it before June 29, 2026. | This application was not transferred to the new system. | Start a new application. |
| I submitted and paid for a BCaBA or BCBA certification or recertification application before June 29, 2026, but I have not received a determination email. | This application will not show in your new portal account until it has been approved or the application expires. | Check the Application Processing Updates page and wait for your determination email. |
| I submitted and paid for a BCaBA or BCBA certification or recertification application before June 29, 2026, but it was not approved. | This application will not show in your new portal account until it has been approved or the application expires. | Review your determination email for next steps. |
| I had an approved BCaBA or BCBA certification application before June 29, 2026. | This application was transferred to the new system. | Review your exam authorization email for next steps. |
| I had an approved BCaBA or BCBA recertification application before June 29, 2026. | This application was transferred to the new system. | Your recertification date has been updated in the Certification Summary on the main portal page. |
| BCaBA or BCBA VIS or Return From VIS Applications | ||
| I submitted a BCaBA or BCBA VIS or Return From VIS application before June 29, 2026, but did not pay for it. | There is no application in the Applications tab because this was a PDF application. | Click on My Account and select Invoices and Payments to make the payment for your VIS application. |
| I submitted and paid for a BCaBA or BCBA VIS or Return From VIS application before June 29, 2026, but I have not received a determination email. | There is no application in the Applications tab because this was a PDF application. | Check the Application Processing Updates page and wait for your determination email. |
| I submitted and paid for a BCaBA or BCBA VIS application or submitted a Return From VIS application before June 29, 2026, but it was not approved. | There is no application in the Applications tab because this was a PDF application. | Review your determination email for next steps. |
| I had an approved BCaBA or BCBA VIS application or a Return From VIS application before June 29, 2026. | There is no application in the Applications tab because this was a PDF application. | Your VIS dates are reflected in the Certification Summary on the main portal page. |
| BCaBA or BCBA Qualification for Examination via Past Certification Application | ||
| I submitted a BCaBA or BCBA qualification for examination via past certification application before June 29, 2026, but did not pay for it. | There is no application in the Applications tab because this was a PDF application. | Click on My Account and select Invoices and Payments to make the payment for your application. |
| I submitted and paid for a BCaBA or BCBA qualification for examination via past certification application before June 29, 2026, but I have not received a determination email. | There is no application in the Applications tab because this was a PDF application. | Check the Application Processing Updates page and wait for your determination email. |
| I submitted and paid for a BCaBA or BCBA qualification for examination via past certification application before June 29, 2026, but it was not approved. | There is no application in the Applications tab because this was a PDF application. | Review your determination email for next steps. |
| I had an approved BCaBA or BCBA qualification for examination via past certification application before June 29, 2026. | There is no application in the Applications tab because this was a PDF application. | Review your exam authorization email for next steps. |
| BCBA-D Applications | ||
| I submitted the BCBA-D application web form before June 29, 2026, but did not pay for it. | There is no application in the Applications tab because this was a web form. | Click on My Account and select Invoices and Payments to make the payment for your BCBA-D application. |
| I submitted and paid for a BCBA-D application before June 29, 2026, but I have not received a determination email. | There is no application in the Applications tab because this was a web form. | Check the Application Processing Updates page and wait for your determination email. |
| I submitted and paid for a BCBA-D application before June 29, 2026, but it was not approved. | There is no application in the Applications tab because this was a web form. | Review your determination email for next steps. |
| I had an approved BCBA-D application before June 29, 2026. |
There is no application in the Applications tab because this was a web form. | Review your certification in the Certification Summary on the main portal page. |