Welcome to the BACB Portal Knowledge Base
We have established this Knowledge Base to help you find answers to common questions, access BACB portal guidance, and stay informed about system updates. Before contacting the BACB, we encourage you to review the resources and Knowledge Base topics below, as they may provide the information or solution you need.
BACB Portal Tutorial Video
Watch the New BACB Portal Tutorial video for an overview of the BACB portal.
Watch the tutorial videoPortal Transition Guide
Review the Portal Transition Guide to identify key changes in the updated BACB portal and compare previous and current processes for applications, supervision, account maintenance, and certification information.
View the transition guide
Account Information
- How to Access Your New BACB Portal Account: A Step-by-Step Guide
- There is information missing from my BACB portal account or something appears to be incorrect.
- Where can I find my certification information?
- How can I pay an invoice?
- How can I access paid invoices and receipts?
- How can I change my email address?
- Should I use my work or personal email address to create my BACB portal account?
- Do I need to make a new BACB portal account if I change employers?
Applications
- I started and/or submitted my application prior to June 29, 2026, in the old account system. Where can I find information on my next steps in the application process?
- I submitted my transcript. How will I know if my university has sent it?
- I submitted my action item. Why does my application status still show as Awaiting Applicant Action?
- How can I check my application status?
- I can’t add my supervisor when entering my fieldwork hours in the BCBA or BCaBA Certification Application. What might be the issue?
- How can I start a new application?
- How do I begin a recertification application?
- How should I respond to an action item?
Managing Supervisees
- Where should I upload documentation of the 8-hour supervision training?
- Where can I view my supervisees in my BACB portal account?
- How can I add an RBT or BCaBA supervisee to my BACB portal account?
- Where is my supervisor’s information listed in my BACB portal account?
- How can I remove a supervisee from my BACB portal account?
- How do I remove or change a supervisor as an RBT Requirements Coordinator?
- How do I add supervisees as an RBT Coordinator?
- How do I remove a supervisee as an RBT Requirements Coordinator?
Thank you for using the BACB portal.
We are committed to continually improving your experience and providing
timely information to support your work.