If an application is denied, detailed information will be provided regarding the reasons for the denial and steps that need to be taken to correct any deficiencies. Any adverse eligibility, certification, or recertification decision including, but not limited to, a denial of a certification application, renewal application, recertification application, or other application submitted to the BACB may be appealed. Supervision deviations that result in credential termination may only be appealed if the basis of the appeal is to correct miscalculated hours. These policies and procedures shall apply to appeals by trainees, credential-holders, authorized continuing education providers, and course sequence providers. BACB standards, deadlines, procedures, and fees may not be appealed.
How to appeal: A written request for appeal must be filed within thirty (30) days of the date of the decision being appealed. To file an appeal, complete the Administrative Appeal Request Form. Appeal decisions are final and may not be further appealed.
PearsonVUE sites deliver BACB examinations via a web browser. This means there may be Internet bandwidth variances. If candidates encounter bandwidth issues during their examination or experience other examination condition irregularities (e.g., lighting, noise), they may file an appeal with the BACB. Examination content, questions, answers, procedures, deadlines, fees, and requirements may not be appealed.
How to appeal: A written request for appeal must be filed within seven (7) days of taking the examination. To file an appeal, complete the Administrative Appeal Request Form. Appeal decisions are final and may not be further appealed.