CONTACT US

For all applicant and certificant inquiries, please submit a Contact Us Form. To protect the privacy of our applicants and certificants, the BACB only provides customer support through the Contact Us Form.

For inquiries related to certification requirements or application status updates, please consider the following before submitting a Contact Us Form:

Certification Requirements:
- Please review the relevant certificant handbook for certification requirements, tips, and answers to frequently asked questions.
- The BACB cannot provide guidance on whether a specific degree, set of coursework, or training experience meets our certification requirements outside of a formal review of your application. We also cannot provide guidance on how to fill out a particular document or otherwise guarantee application approval.
Status Updates:
- For current application processing timelines, visit the Application Processing Updates web page.
- If you have submitted application documentation and are waiting to receive feedback, please do not resubmit your documentation, as this will cause delays in our application processing timelines.

The BACB cannot provide legal or ethics advice under any circumstances. There are a number of resources available for anyone seeking guidance related to ethics in the Ethics Resources section. U.S. residents of states that regulate the practice of behavior analysis may contact their state disciplinary boards. For more information about regulation in the U.S., the Association of Professional Behavior Analysts has a resource page on licensure and regulation. Whenever possible, we encourage, but do not require you to consult with a behavior analyst who specializes in the matter before filing a Notice of Alleged Violation. For legal advice, please consult with a licensed attorney in your jurisdiction. For additional guidance on ethics-related matters, please see the Ethics Codes section.

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3BCaBA

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6Contact

7Inquiry

Unique ID

My inquiry is related to:(Required)

A Question

A Document(s) Submission

My question is related to:(Required)

My document submission is related to:(Required)

The BCBA-D application is designed for you to submit documents as you complete it. To access the BCBA-D application form, click here, select Applying for BCBA-D, and then select BCBA-D Designation Application.

Examination Scheduling Topic(Required)

I experienced testing-related issues when scheduling or taking my examination.

I have a general question about BACB examination scheduling.

For questions or concerns related to scheduling examinations and testing sites, please visit Pearson VUE's BACB Certification Testing page.

For testing issues, please visit the BACB's Administrative Appeals page.

Please do not submit transcripts before you have submitted your application. Official transcripts can be mailed to the BACB in the original, sealed envelope at the address listed to the right. Please note that documents mailed to the BACB cannot be returned to you. Electronic transcripts must be submitted directly to the BACB from your school. They can be sent via Parchment or be emailed to the BACB (you can ask for the email address by submitting a question for your certification you're pursuing under the topic "Applying for Certification"). Non-english transcripts must include English translations.

If you are submitting a transcript under a maiden name or different name than the one associated with your BACB account, please let us know by submitting a question under the BACB Account topic.

If you have a question, please submit separate inquiry from your document submission.

ACE Document(s) Submission Topic(Required)

The BACB has numerous resources to support ACE providers. To review that information, click here. If you still have a question about ACE, please proceed.

ACE Question Topic(Required)

If you would like information about international development and support, please click here.

The BACB has two means of allowing contact with certificants: the certificant registry and the mass email service. 

The certificant registry is free resource that consumers, licensing authorities, and employers can use to verify certification status, and it not allowed to be for commercial purposes (including but not limited to sale of products, sending surveys, soliciting employment, and sending information about educational or professional programs). For more information, please visit the Terms of Use page. To use the registry, please click the Verify a Certificant button to the right. 

The mass email service is a pay-to-use service that allows 3rd parties related to the behavior analysis industry to deliver commercial-use messages to certificants who have opted into the service. Customers of the service can choose their audience by certification, location, and type of message, but the list will be blind (customers will have an estimated size of their audience based on their segment choices, but they will not have access to the list or the email addresses within it). For more information on the mass email service, please use the button to the left. 

The BACB does not distribute certificant email addresses under any circumstances.

Note: The BACB cannot provide ethics-related or legal advice under any circumstances.

If you are requesting information about an active ethics matter, please use the Responding to Requests form and select the Updates About a Notice of Alleged Violation/Open Case option from the dropdown menu. This will help ensure that your question is routed appropriately. You should also use the Responding to Requests form if you have a question about a published disciplinary action related to your BACB certification or when submitting documents for other ethics matters. If you do not have a Case ID number, please enter N/A in the Notice Case ID field.

If you are experiencing a technical issue with the BACB website (i.e., missing files, broken hyperlinks, forms not working) please proceed. You will be asked to provide context as well as your contact information, in case the BACB needs additional information to address the issue.

If your technical issue is related to your BACB Account in any way (i.e., password reset, invoices, applications), please return to the previous page of this form and use the My BACB Account option.

We have several frequently asked questions related to BACB accounts that may be able to help you. If have a different question, please check the box after the FAQs.

On the BACB Account login page, below where you normally place your email address and password, there is an option called "Reset Your Password." Please use this option if you have forgotten your password or need to reset your password while not logged in to your BACB Account.

Please note that you will need access to the email address associated with your BACB Account. If you do not have access to that email address, please mark the I have reviewed the FAQs and I still have a question checkbox below and proceed with submitting an inquiry here. A member of the support team will assist you with the rest of the process.

If, after using the "Reset Your Password" option on the BACB Account login page, you did not receive an email notification prompting you to set a new password, do not attempt to reset your password again. This likely means the email address address you entered is not associated with your BACB Account. Please mark the I have reviewed the FAQs and I still have a question checkbox below and proceed with submitting an inquiry here. A member of the support team will assist you with the rest of the process.

Every BACB Account is associated with a single email address. You can log into your BACB Account so long as you remember that email address and your password, even if you do not have access to that email address anymore. However, the BACB recommends you use the "Email Address Change" option in your account to keep your contact information up to date.

If you no longer have access to the email address associated with your account (or you do not know which email address was used) and you cannot remember your password, do not attempt to use the "Reset Your Password" option on the BACB Account login page. Instead, please mark the I have reviewed the FAQs and I still have a question checkbox below and proceed with submitting an inquiry here. A member of the support team will assist you with the rest of the process.

Once you have logged into your account, you will have several tabs to pick from. From the Profile tab, select the Billing link. You can then select any outstanding invoices and pay them. You can also review any previously paid invoices.

Once you have logged into your account, you will have several tabs to pick from. From the Profile tab, select the Update Profile link. You can then use the various drop-downs and fillable areas to make changes to your account information. To request a name change or an email address change, you will need to use the buttons at the bottom of the page.

Once you have logged into your account, you will have several tabs to pick from. From the Profile tab, select the Email Preferences link. You can then use the radio options to select which types of emails you will receive from the mass email service. If all of your settings in your account are correct and you are still not receiving these types of emails, you may have unsubscribed from the list at some point of time. Please refer to the Mass Email Support page to learn more .

Which certification level does this related to?(Required)

RBT

BCaBA

BCBA

Keeping the BACB informed about changes to your name is necessary for acquiring or maintaining BACB certification. To help the BACB better know how to update or change the name in your BACB Account, you will need to specify why you need a name change.

To notify the BACB of multiple name change requests, submit each request separately, so the BACB can properly address each one.

Why are you requesting a name change?(Required)

The BACB has an entire section of the website dedicated to Subject Matter Experts, including the ability to apply to become one. To access it, click here.

Are you attempting to serve the BACB with a subpoena? If so, you may serve the BACB through the BACB’s Registered Agent:

CT Corporation System
7700 E Arapahoe Rd, STE 220
Centennial, CO 80112

Are you a representative or employee of a state or governmental board or agency? If so, please submit your records request on official letterhead though the Regulatory Contact Form on the For Regulators web page.

BACB certificates are mailed to the address on file in a certificant’s BACB account when a certificant a) initially becomes certified and b) after they have recertified. Please allow at least 6 weeks (and potentially more if you reside outside the US) after your initial certification or recertification date to receive your certificate as they are mailed in batches by a printer.

Note: If you need to request a replacement certificate, you can do so by clicking here. If you have other questions regarding your printed certificate, please proceed in submitting an inquiry in this form.

Further Support

Fax

1-720-468-4145

Mail

Behavior Analyst Certification Board
7950 Shaffer Parkway
Littleton, CO 80127
USA

Outage

Are BACB Accounts down? Is a page on the website unavailable? Please let us know on our Report an Outage form.

Q: HOW CAN I ACCESS OR RESET MY BACB ACCOUNT PASSWORD?

Q: I RESET MY PASSWORD BUT NOTHING HAPPENED. WHAT DO I DO?

Q: WHAT IF I NO LONGER HAVE ACCESS TO THE EMAIL ADDRESS USED IN MY BACB ACCOUNT?

Q: HOW DO I PAY AN INVOICE FROM WITHIN MY BACB ACCOUNT?

Q: HOW CAN I CHANGE MY NAME OR OTHER CONTACT INFORMATION ON MY ACCOUNT?

Q: WHY AM I NOT RECEIVING EMAILS RELATED TO THE MASS EMAIL SERVICE (EMPLOYMENT OPPORTUNITIES, CONTINUING EDUCATION NOTICES, ETC.)?

Further Support

Fax

Mail

Outage

Quick Reference